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Secure download and upload of audits to and from the field |
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Allows viewing and printing of audits online, quickly and easily |
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Schedule and Assign Audits for Mail, Telephone and Field Audits |
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Rule based automatic Audit routing via user customized territory/region setups |
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Rule based e-mail alerts |
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Workload balancing of audits between auditors |
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Individual auditor inventory management with scheduling and late audit flagging. |
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Mail Audit |
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Automated Windows interface for generating, printing and scanner/fax receipt and automated input/Optical Character Recognition (OCR) of generated data. |
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Tracking, follow up letters, and escalation of audits |
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Telephone Audit |
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Automated Windows interface for managing and fulfilling phone audits. |
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Inventory management |
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Receipt and transmittal of audits and audit requests through |
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Supports multiple verifications and Quality Control |
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Seamless and integrated interface for maintaining and accessing historical audit and policy data. |
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Preserves the entire audit trail |
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Digital record of policy and policy related documents for real time, reference and viewing of paper based documents. |
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Complete Management reports for real time analysis and review of policy, audit and auditor data |
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Enables communication between carriers and fee service companies |
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Administration Console for managing, reporting, billing, auditor and territory management, and analysis. |
