Custom Application Development

24×7 ESI can help you build applications for internal use. Our Custom Application Development service offering delivers full life cycle, end-to-end systems engineering solutions. For this service, 24×7 ESI can perform requirements analysis through final acceptance testing. We are flexible in our development approach and are very experienced in tailoring our methodology to match our client approach & needs.

We typically execute product development in a multi-phase fashion. The first phase is the requirements and architecture definition phase. Development may be in a single phase or, for more complex projects, support multiple releases to add incremental functionality. Assuming requirements are well defined and stable, we can deliver the build phases on a fixed priced basis.

Application Maintenance

The current business environment makes it inevitable that enterprises proactively adapt technology solutions that streamline business processes. 24×7 ESI adapts the time-tested “Onsite /Offshore Mix ” Model for the effective execution and delivery of maintenance services.

24×7 ESI’s application maintenance services help clients reduce support costs and allow them to move budget/resources to other critical projects. We improve the quality of existing applications boosting uptime and increasing throughput. We provide 24×7 support, allowing systems to run in support of full time online applications.

We assume full responsibility for your legacy software systems, ensuring that they are fully operational and responsive to your company’s rapidly changing needs. Our maintenance capabilities include:

  • Bug fixes, user support, and other essential ongoing maintenance
  • Documentation
  • Root-cause analysis
  • Enhancements